Eventopia is an online service (operated by Eventopia Pty Ltd, ABN: 11 151 324 382) which provides tickets to events on behalf of the person or entity responsible for organising the event (Service).
At Eventopia, we are committed to protecting and maintaining your privacy. Also, Eventopia is bound by the National Privacy Principles (NPPs) contained in the Privacy Act 1998 (Cth) (Privacy Act).
The types of personal information we collect will vary depending on your dealings with Eventopia and the products, services and benefits we (or our agents, contractors and third parties) provide to you.
Generally, we collect and use personal information about Customers and Event Organisers to provide a range of products and services.
The main reason we collect the personal information of Customers is so that we or the Event Organiser can contact you in the case of an event cancellation or to notify change of event details. We may also need some of this information in order to process your payment (for example, if you pay by credit card online).
The main reason we collect personal information about Event Organisers is so that we can provide you with the ticketing and other related services you have requested from us.
We may also collect personal information to assist in identifying ways in which we can provide Customers and Event Organisers with a better service, such as providing them with information regarding our products and services more effectively.
Unless you tell us otherwise, Eventopia may use personal information about you for marketing and research purposes. You can let us know about this at any time - all you need to do is contact Eventopia if you no longer wish to receive marketing material (the contact details of our Privacy Officer are below). Please note that we may still need to use your personal information to provide you with the products or services you have requested from us as a Customer or an Event Organiser.
Eventopia may use and disclose your personal information for a variety of purposes in connection with providing you with a product or service. Eventopia’s uses of your personal information may include:
Eventopia does not sell personal information without your consent. Eventopia may disclose your personal information in certain limited circumstances as follows:
The non-personal information we collect may be gathered directly, or combined with non-personal information from other websites or outside parties. Non-personal information may also be gathered by cookies and other web technologies, for example, we may collect information about your browser type, language, etc.
Sometimes Eventopia extracts information from its collected records to produce aggregated data. This aggregated data does not identify individuals. Eventopia uses the aggregated data for research purposes and may share the data with third parties.
Eventopia may pass your personal information on to the Event Organisers of events to which you have purchased or obtained tickets, to keep you informed of future events. You will be asked at the time of booking if you would like to receive this information. You may change your preference at any time directly with the Event Organisers which have obtained your information. If you do not have their details you may contact our Privacy Officer directly.
Additionally, we take reasonable steps to destroy or permanently de-identify personal information when we no longer need it.
Where it is lawful and practicable to do so, you may transact with Eventopia without providing personal information. However, if we do not collect personal information about you at the point of sale or issue of the ticket, we may not be able to provide you with all of the services you have requested from us and, for example, we may not be able to contact you in the case of an event cancellation or venue change.
Under the Privacy Act, you have a right to seek access to information which Eventopia holds about you. You also have the right to ask us to correct information about you which is inaccurate, incomplete or out of date. If you are registered to use the online Service, you are able to access or correct the personal information by logging onto our Site (www.eventopia.co). If you are not registered to use the online Service, you may access the information that Eventopia has collected about you by placing your request in writing and sending it to us using the contact details below. Please include your phone number and enclose a copy of a form of identification such as a current driver's licence or passport with your request. Eventopia's policy is to consider any requests for access or correction within 21 days of receipt.
Eventopia uses a mechanism to transfer sensitive data over the Internet called Secure Sockets Layer (SSL). SSL is a protocol protocol for encrypting information over the Internet.
Eventopia has relationships with other companies that we allow to place advertisements on our web pages. If you visit our Site, advertisement server companies may collect information such as your IP address and clickstream information.
Sometimes our Site contains links to third party websites, for your convenience and information. For example, our Site contains links to the PayPal website which allows us to provide you with a convenient payment option. When you access a non-Eventopia website, please understand that Eventopia is not responsible for the privacy practices of that site. We suggest that you review the privacy policies of each site you visit.