Soundwave Festival 2016 – Event Cancellation and Ticket Refunds
We regret to inform customers of the cancellation of Soundwave Festival 2016 due to poor ticket sales, as advised by the Promoter on the 17th of December.
Eventopia was appointed as the ticket sales agent for the Soundwave Festival to be held in Sydney, Melbourne and Brisbane in January 2016.
Throughout the onsale period, Eventopia complied with all of its obligations under its ticketing services agreement with the Soundwave Festival Promoter, Hounds of Hell Pty Ltd.
In line with our ticketing sales agreement, Eventopia has advanced ticket sales funds to the Soundwave Promoter. This is standard practive within the festival sector.
The Soundwave Festival Promoter currently holds the ticket sales funds. When the Soundwave Promoter returns this money to us, Eventopia will happily refund you. Eventopia has issued the Soundwave Promoter a letter of demand to return proceeds that were advanced.
You can contact the Promoter of the Festival directly to request your ticket refund in full using the email email@example.com.
Eventopia will keep all Soundwave Festival customers informed of the progress of the situation as more information becomes available.